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Support from people who know your suburb.
Personal care, supported independent living, accommodation and support coordination from our South Granville team. Call us Monday to Friday, 9am to 5pm. Current participants can reach our 24/7 line any time.
participants
suburbs, one local team
respond to you
We're a South Granville team helping people across Western Sydney live the way they choose: at home, out in the community, and in homes built around them. We listen, we use plain words, and we come to you.
Support for every part
of your NDIS plan
01Core supportsEveryday help at home and in your community
Personal care, daily routines, getting out and about, and the jobs around the house, from support workers who live nearby.
02Homes & SILA home that fits your life
Supported independent living, specialist disability accommodation, short-term stays and respite across Western Sydney.
Explore →
03Health & therapyAccess to therapists, plus nursing and complex care
Help to find OTs, physios, psychologists and speech pathologists, plus nursing from our Registered Nurse and complex care.
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04Plan & coordinationGet the most from your NDIS plan
Local support coordinators who connect you with the right providers, and plan managers who pay them on time.
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05ConditionsExperience with the support you need
Autism, cerebral palsy, acquired brain injury, mental health, MS, Parkinson's and more: 21 conditions, each with its own guide.
Explore →Local, quick and always on
One South Granville team, on call around the clock for the people we support, and a short drive from your door.
Support line
For current participants, answered day and night by our own team.
Western Sydney suburbs
Served by one local team, from Penrith to Strathfield.
Usual response time
To a new enquiry or referral from you or your coordinator.
I am…
I have an NDIS plan, or I'm applying
Find the right support and see which part of your plan pays for it.
→ Family or carerI'm helping someone I love
What to ask, what to expect, and how we keep you in the loop.
→ Support coordinatorI want to refer a participant
Send a referral in two minutes and our intake team will be in touch.
→ CareersI want to work with Vserve
Support worker roles across Western Sydney.
→Homes across
Western Sydney
SILSupported independent living
Shared homes with support staff available 24 hours a day, in Parramatta, Blacktown, Liverpool, Bankstown, Penrith and Campbelltown.
STAShort-term & respite
A planned break for you and your carers.
SDASpecialist disability accommodation
Built for high physical support needs.
GROUP HOMESDisability group homes
Live with housemates, with trained support close by.
Four steps, and we do the hard part
Call or send the form
Ring 1300 343 481 or send a referral. We usually respond within 24 hours.
Free chat with a local coordinator
We listen to what you need and look at your plan with you.
We help you access services
Your service agreement, and the right support workers for you.
Your support starts
Usually within a few days, and we keep checking in.
We come to you
"From day one, the team has shown genuine care, kindness and understanding. They treat us with respect and always make us feel heard and valued."Google reviewRead our Google reviews →
Frequently asked questions
Still unsure? Call 1300 343 481 and talk it through with our team.
Do you work in my suburb?
Yes. We serve Sydney suburbs including Parramatta, Blacktown, Liverpool, Bankstown, Penrith, Strathfield and Burwood, and our team comes to your local area.
Do I need an approved NDIS plan before I contact you?
No. You can contact us without an approved plan. We will help you understand the NDIS and guide you through the application process.
Are your support coordinators based in Sydney?
Yes. All our support coordinators live and work in Sydney. They know local services and can meet you face to face.
How quickly can my support start?
We usually respond within 24 hours. After that we can start your support within a few days, depending on your needs.
Moments from our community
Beach day
Camel ride on the sand
Vivid Sydney lights
Doughnut decorating
Strawberry picking
Vserve celebration night
A day at the wax museum
BBQ in the sun
Out at the shops
Vserve celebration nightBeach dayCamel ride on the sandVivid Sydney lightsDoughnut decoratingStrawberry pickingVserve celebration nightA day at the wax museumBBQ in the sunOut at the shopsVserve celebration night
Coastal walk
Gym session
Vivid by the harbour
Birthday cake
Picking strawberries
Vserve celebration night
Immersive light show
Doughnut decorating
Vserve celebration night
Vserve celebration night
Vserve celebration nightCoastal walkGym sessionVivid by the harbourBirthday cakePicking strawberriesVserve celebration nightImmersive light showDoughnut decoratingVserve celebration nightVserve celebration nightVserve celebration nightLet's talk about the support you need.
Call our South Granville team or send a referral. We’ll guide you step by step, in plain words.